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Terms of Service
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Services
PeritiaQuestix Tutoring provides 1-on-1 academic tutoring for students in grades K-8 across math, English, and related subjects. Sessions are offered online and, where available, in person.
Bookings & cancellations
Plans are billed monthly. You may pause or cancel at any time from your parent dashboard or by emailing us. Sessions cancelled with at least 24 hours' notice are eligible for a no-charge make-up class. Same-day cancellations may be billed at the session rate.
Tutor matching
We pair each student with a tutor based on grade level, subject, and learning style. If the match isn't right, tell us within the first three sessions and we'll re-match at no cost.
Conduct & safety
All tutors are background-checked and trained. Sessions are intended for the enrolled student. Parents are welcome to observe online sessions. We reserve the right to pause service if our staff are mistreated.
Payment
Payment is due in advance of each monthly billing cycle. We accept all major credit cards. Past-due accounts may be paused until brought current.
Refunds
If you're not satisfied after your first paid month, contact us within 30 days and we'll refund that month in full.
Contact
Questions about these terms? Email hello@pqtutoring.com.